Do It Now

Privacy Policy

Effective Date: May 11, 2026

Welcome to Do It Now (“Do It Now”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application and related services for booking home services such as home cleaning, plumbing, electrician services, dog walking, home cooking, and similar services.

By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full name
• Phone number
• Email address
• Home address or service location
• Profile photo (optional)
• Payment-related information
• Service booking details

b. Device & Technical Information

• Device type and model
• Operating system version
• IP address
• App usage data
• Crash logs and diagnostics
• Mobile advertising identifiers

c. Location Information

With your permission, we may collect precise or approximate location data to match you with nearby service partners and improve service delivery.

2. How We Use Your Information

• Create and manage your account
• Process and manage service requests
• Assign service partners based on bookings
• Provide customer support
• Improve app performance and user experience
• Send booking updates and notifications
• Prevent fraud or misuse
• Comply with legal obligations

3. Sharing of Information

When you request a service, relevant information may be shared with assigned service partners, including:

• Your name
• Contact number
• Service address
• Requested service details

Service partners are required to use this information only for completing the requested service.

4. Payments

Payments may be processed through secure third-party payment providers. We do not store complete debit card, credit card, or banking details on our servers unless required by applicable law.

5. App Permissions

The app may request access to:

• Location services
• Camera
• Photo gallery/storage
• Notifications
• Phone permissions

These permissions are used only to provide app functionality and improve service delivery.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Services

Our app may use third-party services such as:

• Payment gateways
• Analytics providers
• Crash reporting tools
• Cloud hosting providers
• Authentication providers

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Object to certain data processing activities

11. Google Play Compliance

To comply with Google Play policies:

• We collect only necessary user data
• We do not sell personal information
• Permissions are requested only when required
• Sensitive data is securely handled

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or on our official website.

13. Contact Us

Disclaimer

Do It Now acts as a platform connecting users with independent service providers. While we strive to verify service partners, we do not guarantee the quality, legality, or suitability of services provided by third-party partners.

© 2026 Do It Now. All rights reserved.